Effective Date: August 29, 2025

1. Introduction

Welcome to Dhvij International. We are a B2B manufacturer and exporter of high-quality wooden and iron furniture, committed to maintaining the highest standards of quality, integrity, and professionalism. This commitment extends to the privacy and security of the information we collect from our business partners, potential clients, and visitors to our website, www.dhvijinternational.com.

This Privacy Policy outlines how Dhvij International (“we,” “us,” or “our”) collects, uses, shares, and protects business-related information. Our website serves as a digital catalog and a point of contact for business inquiries, not as a platform for direct consumer sales.

2. Information We Collect

We collect information to facilitate business operations, provide superior service, and manage our client relationships. The information we collect falls into two categories:

A. Information You Voluntarily Provide

This is business contact and project information you provide when you interact with us through:

  • Contact Forms: When you request a quote, schedule a consultation, or make an inquiry, we collect information such as your name, company name, job title, email address, and phone number.
  • Direct Communication: When you contact us via email, telephone, or in person at trade shows, we may collect business contact details and information pertaining to your project or inquiry.
  • Partnership Onboarding: When establishing a formal business relationship, we may collect further details necessary for contracts, logistics, and invoicing, such as your business address and tax identification numbers (e.g., GST).

B. Information Collected Automatically

When you visit our website, we may collect non-personally identifiable technical information to help us improve our site’s functionality and user experience:

  • Log Data: Information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other standard statistics.
  • Cookies: Our website uses “cookies” to enhance user experience. Cookies are small files placed on your device that help us analyze web traffic and understand site usage patterns. These are used for analytical purposes and not for tracking personal browsing habits for advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

The information we collect is used exclusively for legitimate business purposes, including:

  • To Respond to Inquiries: To provide you with quotes, product information, and answers to your questions.
  • To Fulfill Orders: To process, manufacture, and deliver your furniture orders and manage all related logistics.
  • To Manage Business Relationships: To maintain communication with our clients, partners, and suppliers.
  • For Business Communication: To send you relevant information about new collections, manufacturing capabilities, or invitations to trade shows where we are participating. You may opt out of these communications at any time.
  • To Improve Our Website: To analyze how our website is used in order to improve its design, content, and functionality.
  • To Comply with Legal Obligations: To meet our legal, regulatory, and contractual requirements.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your business information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • With Service Providers: We may share necessary information with trusted third-party companies that perform services on our behalf, such as shipping and logistics partners, customs agents, and IT service providers. These partners are contractually obligated to protect your information and use it only for the services they provide to us.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • In Case of a Business Transfer: If Dhvij International is involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.

5. Data Security

We are committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures—including SSL encryption for data transmission, secure servers, and internal access controls—to help protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your business information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, maintain an active business relationship, or as required by applicable laws and regulations for record-keeping purposes.

7. Your Rights

Depending on your geographical location, you may have certain rights regarding your information. You can request to access, review, correct, or delete the business contact information we hold about you by contacting us directly. We will respond to your request in a timely manner.

8. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services and website are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Dhvij International

  • Address: G-921, Boranada Industrial Park, Boranada, Jodhpur (Rajasthan) – 342003, India
  • Email: [email protected]
  • Phone: +91 95710 45550